Pinnacle Outlook Services leads the industry in response time for medical transcriptions –
12-24 hours is our standard response time. If your physicians need faster turn around time on
medical transcriptions, Pinnacle can deliver a 3-hour response time. Best of all, if we don’t
meet the agreed upon response time, the transcriptions are free with the Pinnacle Guarantee.

How do we meet these Responsive Turn Around Times?

• Everything we do is structured around the customer. Most physicians submit their
  transcriptions at the end of the day. Our medical transcribers (MTs) use flex scheduling
  so that they start work at the same time physicians complete and submit their oral
  dictations. Using our system, physicians return the next morning to find completed
  medical transcriptions.

• Pinnacle employs user-friendly technology as the primary delivery method of oral
  dictation and medical transcription files. Within seconds, oral dictation and medical
  transcription files can be safely and securely transmitted.

• Quality process improvement and the use of innovative technologies have allowed
  Pinnacle to streamline and simplify the medical transcription process – contributing to
  improved response times.

• Each physician has a team of MTs dedicated to his/her account. Using this system, the
  response time improves as the MTs gain experience with their physicians. In addition,
  accuracy levels also dramatically improve over time.

Contact Jai at 609-910-1350 or jai@pinnacleoutlook.com for more information, or to receive a free quote or trial.